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Porthole Cruise Magazine - July 8, 2020
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Princess Cruises Announces Best-Price Guarantee on Shore Excursions

Princess Cruises Announces Best Price Guarantee on Shore Excursions

Cruise News – Dec. 7, 2016

Princess Cruises has announced its Shore Excursions Best Price Guarantee, which is available on thousands of tours in ports around the world. The program launched fleetwide and guarantees that if a guest finds the same shore excursion elsewhere at a lower price, they will receive 110 percent of the difference in the form of a nonrefundable onboard credit.

“Our new Best Price Guarantee on shore excursions gives guests satisfaction that they are receiving competitive and fair pricing while enjoying an exceptional experience ashore,” said Bruce Krumrine, vice president of shore excursions for Princess Cruises. “We find our guests rate their overall cruise vacation experience higher when they take our shore excursions because we handle every detail for them so they can easily explore the world and take home lifelong memories of the places they visit.”

The new Best Price Guarantee is available to guests who book their excursions with Princess pre-cruise. If guests find an equivalent shore excursion at a lower price, the request can be submitted at least seven days prior to the sailing date to shoreexcursions@princesscruises.com for review by the Shore Excursion customer service team. Within two business days, guests will be notified if their request meets the Best Price Guarantee criteria. If it does, 110 percent of the price difference will be applied in the form of a nonrefundable onboard credit.

The Best Price Guarantee only applies to shore excursions that are advertised with pricing and publicly available. It applies to all shore excursions, with the exception of Asia, Southeast Asia, and Japan ports, and excludes private vehicle and driver excursions in ports worldwide.


Photo: Princess Cruises


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