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Taking a Bow:<i>Norwegian Encore</i>
Cruise Magazine
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Taking a Bow:Norwegian Encore

Porthole Cruise Magazine - January 16, 2020
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Port Everglades to Speed Up Customs Process with Automated Kiosks | Cruise News – July 6, 2016

Port Everglades to Speed Up Customs Process with Automated Kiosks

Cruise News – July 6, 2016

South Florida’s Port Everglades and its cruise line partners, in collaboration with the U.S. Customs and Border Protection and Vancouver Airport Authority, unveiled two BorderXpress Automated Passport Control (APC) kiosks that aim to increase cruise passenger processing rates into the United States through customs following a cruise.

This three-month pilot program will allow disembarking cruise passengers to proceed directly to a self-service kiosk, follow on-screen instructions to scan their passport and answer customs declaration questions, receive a receipt confirming their information, and continue to a U.S. Customs officer to finalize processing.

Deputy Port Director, Glenn Wiltshire, notes that Port Everglades is the first U.S. cruise port to implement the BorderXpress APC technology. “We have high hopes for the technology during the summer months and are evaluating the efficiency, staff time, and costs involved with the pilot program,” he says.

BorderXpress kiosks help U.S. Customs officers process up to four times more passengers than through traditional clearance. With this increased efficiency, travelers reentering the United States from Port Everglades will experience shorter wait times, less congestion, and faster customs processing times. Eligible passengers for BorderXpress include U.S. and Canadian passport holders and U.S. Permanent Residents. This service is available without pre-registration and at no cost to the user.


Photo: Broward County’s Port Everglades

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